Last week I flew to Austin, Texas, for my fourth SXSW Festival. If you’ve never been to South-By before, it’s described on their website as “The South by Southwest® (SXSW®) Conference & Festivals celebrate the convergence of the interactive, film, and music industries.” All things considered, it’s one of my favorite events. For a few days, Austin becomes a center …
the case for support
Back in 2014-15, I was busy building and running a ticket marketplace called Tixers. A lot of the time, it was really in-the-weeds and miserable work. Not only was it rough work, but there weren’t a lot of people I could talk to and relate over it. So it was during this time that I really became close to my …
the art of receiving feedback
Last week when Eric and I were about to launch our podcast, upside, I told him to bundle up for “feedback winter.” This is something I’ve come to accept: when you put your baby out to the world, people are going to call your baby ugly. They don’t even mean to, but inevitably you’ll be deeply hurt by what is meant …