using empathy for decision making

The most stressful time of my week is Monday morning.

I hate getting calls during lunch.

When someone asks me for a favor without even saying hello first, I am much less likely to entertain their request.

Because I know this to be true about myself, I use that insight to drive decisions in how I interact with others. If I need to get in contact with someone, I wait until Monday afternoon or even Tuesday to reach out, knowing that they likely are playing Monday morning catch up.

If I need to call someone, I don’t interrupt their lunch.

And if I need to ask a favor of someone, I make an effort to start with a conversation and build the relationship first.

Humans aren’t always complicated – and you can always consider your own response to a situation to help drive your decisions.


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